Terms and Conditions - Nuvela Care
Welcome to the Nuvela Care website. By accessing and using our site, you agree to comply with the following terms and conditions. Please read these terms carefully before using our website.
1. General information
1.1. These general terms and conditions of sale apply to all orders placed on the website https://nuvela-care.myshopify.com.
1.2. By placing an order on our site, you accept these general conditions.
2. Products
2.1. The products offered on our site are described and presented with the greatest possible accuracy. However, minimal variations may occur between the products presented and the products delivered.
2.2. The products offered comply with current European legislation and the standards applicable in Europe.
3. Orders
3.1. Any order placed on our site implies acceptance of the prices and descriptions of the products available for sale.
3.2. We reserve the right to refuse any order for legitimate reasons, including payment or supply problems.
4. Price and Payment
4.1. The prices displayed on our site are indicated in euros, all taxes included (TTC).
4.2. Delivery costs are added to the price of the products and are indicated when you confirm your order.
4.3. Payment is made online by credit/debit card, PayPal or bank transfer.
5. Delivery
5.1. Delivery times are indicated when confirming your order. Allow 3 to 5 working days for mainland France and 5 to 7 working days for overseas territories.
5.2. We shall not be liable for delays in delivery due to circumstances beyond our control.
6. Return Policy
6.1. We only accept returns for damaged or defective items. If you receive a damaged or defective product, please contact us at the following email address: contactnuvela@gmail.com.
6.2. We will endeavor to respond to you within 7 working days to discuss next steps, which may include a refund or replacement.
7. Intellectual Property
7.1. All content on our site (texts, images, logos, etc.) is protected by intellectual property rights. Any unauthorized reproduction or use of this content is strictly prohibited.
8. Protection of Personal Data
8.1. We are committed to protecting the privacy of your personal data. For more information, please see our privacy policy.
9. Liability
9.1. Nuvela Care shall not be liable for any indirect damages resulting from the use of the site or the purchase of products.
10. Modifications to the Terms and Conditions
10.1. We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon publication on our website.
Contact us
For any questions regarding our terms and conditions, please contact us by email at contactnuvela@gmail.com.
